Whether you buy on-line or through our check / measure option, a deposit of 50% is payable upon order acceptance.
The balance is payable either:
1.a)Prior to dispatch of order from our warehouse if you are buying product only; or
2.b)On day of installation if you are paying for installation of your purchase through our check / measure and installation option.
Payment can be made by any of the following options:
1.a)Direct credit to our bank account. Account details are shown on our invoice; or
2.b)Card payment – we accept visa and mastercard.
Once we receive your payment by one of the payment methods we will issue a payment confirmation via email.
If goods are being dispatched direct to you we will forward dispatch details with product description on the day of dispatch.
The address for receipt of consignment will be as per the information provided by you on our website.
As our products are custom manufactured no returns or credits will be accepted unless there is a quality issue or dimensional error in the product supplied.
Upon photographic evidence we will contact you and advise what you should do upon your claim being accepted by us.
Return freight and resupply will be at our cost upon your claim being approved.
Quoted prices include free delivery to all states of Australia.
GST is included in the price.
Delivery Times will vary depending on the product ordered.
Mostly all custom made shutters will be delivered within 8 weeks from date of order confirmation.
Enviro cannot accept responsibility for delays resulting from thing outside our control (such as unusual weather conditions, strikes, natural disasters)
With orders that cannot be fulfilled the purchaser will be modified and advised as to the status of the order, and:
• An alternative product will be offered; or
• An amended delivery dated will be advised; or
• A refund of the deposit will be made if either or both of the above options are unacceptable.
• Protecting the safety of your credit card and personal information is important to us.
Accordingly, we have implemented a number of security measures to maintain the security of our website.